Our Policy

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.

 

Selling

Online selling is our fist phase of serving our target market, through our website and major online selling platforms of Amazon, e-Bay.

We hope by learning more about our customers’ tastes and cultures along with market trends MJ would be accessible in department stores in the near future and finally looking for opening MJ shops with personal designing services.

 

Orders & Payments

Payments can be made online through our website via PayPal or credit card. After the completion of your order you will receive confirmation email contained information about the purchase item/s and payment details.

We ship worldwide and welcome international buyers. If our system indicates that we cannot deliver to your location please contact us anyway as it may still be possible to arrange shipping for you.

We use PayPal and Stripe for the secure processing of all transactions. These payment processors use the most secure payment platforms in the world. We do not store or have access to any payment details. By using PayPal you will be covered by PayPal’s buyer protection.

 

Returns & Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not, send your item back within 14 calendar days of receipt for an exchange or full refund of the purchase price (excluding original postage costs), providing it is returned as sold, unused and in original packaging.

Please note that return postage is buyer’s responsibility unless item is damaged, faulty or incorrect.

 

How do I make a return?

Simply send back the product you wish to return or exchange along with the invoice and the reason of returning.

Send us an email message providing us with Purchase date & Payment details. Please note that you are responsible for ensuring that the item is returned to us safely and on time.

 

How do I get a refund?

We will credit your account instantly to your PayPal account. It can take 3 to 5 days working days (Monday to Friday, excluding bank holidays) to show the refund on your account. Please note that you will not be credited if you do not submit details of the original payment card. If you do not submit details of the original payment card, we will offer you an exchange or a refund onto a Mahjaab gift card.

COMMENTS AND POSTS

By commenting and posting anywhere on this website, you agree not to post spam, illegal and/or offensive material, and you agree to our privacy policy below. You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws. Doing so may lead to you being immediately and permanently banned (and your service provider being informed). The IP address of all posts is recorded to aid in enforcing these conditions. You agree that the webmaster, administrator and moderators of this forum have the right to remove, edit, move or close any post or comment at any time should they see fit. As a user you agree to any information you have entered above being stored in a database. While this information will not be disclosed to any third party without your consent the webmaster, administrator and moderators cannot be held responsible for any hacking attempt that may lead to the data being compromised.

PRIVACY STATEMENT

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and sometimes credit card details.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We also use Google Analytics to collect anonymous information about our website visitors. Please  Click here to opt-out of this feature.

 

Data Collection And Storage

Your personal data, such as your name and email address, are stored in a secure database until such time as you delete your information or request deletion. You may at any time ask us to provide you with any information we hold regarding your account, which we will provide to you within 30 days. All newsletter subscriptions are opt-in; this means that you must confirm that you want to receive our newsletters. You can unsubscribe from any of these updates at any time via a link at the bottom of any newsletter received from us. We do not share this information with anyone else, except under compulsion of law. Once your account has been deleted, it is deleted permanently unless you sign up to our website again – no record of your account or personal details remain in our database. We deem the addition of your name and email address to have a lawful basis in order for you to sign up and login to our website.

 

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us here.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service

 

Payment:

If you choose a direct payment gateway to complete your purchase, then we store your credit card data. It is encrypted through SSL. Unless you choose to store your card for further use, your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL).

 

COOKIES

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. They also allow you to stay logged in to our site. The vast majority of websites use cookies.

 

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least 18 years of age.

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us.